Aetna Denied Your Dental / Oral Surgery?
Aetna (CVS Health) denies 16.7% of claims on average. But 49% of appeals succeed when patients fight back. Your dental / oral surgery denial may have grounds for a successful appeal.
Why Aetna Denies Dental / Oral Surgery
Classified as dental rather than medical
Cosmetic classification for reconstructive procedures
TMJ treatment not covered under medical plan
Aetna's Common Denial Tactics
Citing lack of medical necessity without reviewing full records
Applying step therapy requirements retroactively
Using internal guidelines stricter than Medicare standards
How to Win Your Dental / Oral Surgery Appeal
Medical necessity documentation from oral surgeon
Evidence procedure is medical, not cosmetic (before/after imaging)
Referral from physician documenting medical complications
Laws That Protect You
ACA — Pediatric dental coverage requirements
State mandated dental coverage laws
Women's Health and Cancer Rights Act (for reconstructive)
Tips for Appealing to Aetna
Request the specific clinical criteria used to deny your claim
Ask for a peer-to-peer review between your doctor and their medical director
File with your state insurance department if internal appeal fails
Ready to Fight Your Dental / Oral Surgery Denial?
Upload your denial letter and get an AI-powered analysis in minutes. We'll identify the weaknesses in Aetna's reasoning and build your appeal strategy.
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This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.