Skip to main content
Dental Denial

Aetna Denied Your Dental / Oral Surgery?

Aetna (CVS Health) denies 16.7% of claims on average. But 49% of appeals succeed when patients fight back. Your dental / oral surgery denial may have grounds for a successful appeal.

16.7%
Denial Rate
49%
Appeal Success
30-60 days
Typical Timeline
$2,000–$25,000
Typical Claim

Why Aetna Denies Dental / Oral Surgery

Classified as dental rather than medical

Cosmetic classification for reconstructive procedures

TMJ treatment not covered under medical plan

Aetna's Common Denial Tactics

Citing lack of medical necessity without reviewing full records

Applying step therapy requirements retroactively

Using internal guidelines stricter than Medicare standards

How to Win Your Dental / Oral Surgery Appeal

Medical necessity documentation from oral surgeon

Evidence procedure is medical, not cosmetic (before/after imaging)

Referral from physician documenting medical complications

Laws That Protect You

ACA — Pediatric dental coverage requirements

State mandated dental coverage laws

Women's Health and Cancer Rights Act (for reconstructive)

Tips for Appealing to Aetna

Request the specific clinical criteria used to deny your claim

Ask for a peer-to-peer review between your doctor and their medical director

File with your state insurance department if internal appeal fails

Ready to Fight Your Dental / Oral Surgery Denial?

Upload your denial letter and get an AI-powered analysis in minutes. We'll identify the weaknesses in Aetna's reasoning and build your appeal strategy.

Analyze My Denial Free

Analysis is always free. No credit card required.

This information is for educational and informational purposes only. It does not constitute legal or medical advice. Statistics cited are from publicly available sources including KFF, HHS OIG, and state insurance department data. Individual results may vary. Consult a qualified professional before taking action on your specific situation.

Aetna Denied Your Dental / Oral Surgery? Here's How to Appeal | Lysco